FREQUENTLY ASKED QUESTIONS
What is an escape room?
An escape room is a live-action entertainment experience where players are locked in a room for full of puzzles and clues, and have to use their wits to uncover the mysteries of the room and escape before the 60-minute clock expires.
Will I really be locked in a room?
For your peace of mind, our rooms are equipped with commercial-grade access control systems that allow players to come and go as they please during the game by pressing a button. However, to successfully "escape" the room, you must find the key or code that is hidden in the room.
Do you accommodate corporate groups or larger parties?
Absolutely! To book your team building event, please email us email@example.com with your desired booking date, time, and number of participants.
Is there an age limit? Can I bring my baby?
The level of difficulty ranges from puzzle to puzzle—what stumps an adult, may require a youthful imagination. Children 10-15 are allowed to play, but must be accompanied by a paying adult participant (21 and older).
How many can play? Can we add extra people?
Our room allows up to 8 players per room. If you have more people to play, we recommend you to split the team so the teams can play after eachother and both compete for the best time.
Do I have to do obstacle course-like challenges?
Our puzzles are designed to test your mental agility and problem solving skills. The rooms may require you to dip, duck or scoot in order to solve a puzzle, but no heavy sweating required.
Is this like a haunted house, or what?
No, we have no intention of scaring you. Though the plot itself may be a bit chilling, we’re not trying to be a haunted house. Some rooms may feature elements such as lasers, fog and/or other thematic elements, but no one is going to jump out and frighten you.
Do I need prior knowledge before entering the room?
No. All of our rooms can be solved using the clues found within the room. All you need is your brain and great teamwork to solve the multitude of challenges you will encounter.
Is our appointment a hard time or do we have a grace period?
We have to remain punctual for groups that come after yours. As a rule, your 60 minutes will begin at your scheduled start time, even if members of your group are not present. Late arriving teams/team members may join the live room when they arrive. Please plan to arrive 10 minutes before your scheduled time to check-in.